Return Policy

Last updated August 01, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within two (2) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sunnybank@malayacorner.com.au to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Malaya Corner

Attn: Returns

RMA #

Shop 38, 341 Mains Road

Sunnybank, Queensland 4109

Australia

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

     ●     Any complaint must be submitted to our customer care team for consideration within 24 hours after the Pickup Time.

     ●     Any decision to grant a refund will be at our discretion (subject to our legal obligations) but we will always endeavour to address any complaints to your satisfaction.

     ●     Preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the restaurant.

     ●     Refunds will be handled upfront with each restaurant/F&B provider in-store within 24 hours in cash on the spot or only through the Original Mode of payment after the deduction of payment gateway processing charges.

     ●     Our decision on refunds shall be at our sole discretion and shall be final and binding.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+61 7 3344 3788

sunnybank@malayacorner.com.au